Help for the public tools.
Find the right generator, understand common issues, and contact iVidyo when the public tool experience needs help.
Public tool help
Start with the tool you are using.
The support path is tied to the four public generators. Choose the relevant tool first, then contact support if needed.
AI Idea Generator
Use this for rough topics, search angles, curiosity angles, and Shorts-ready directions.
AI Title Generator
Use this when you need title options around a topic, keyword, and style direction.
AI Tag Generator
Use this to prepare relevant tag groups that stay connected to the video topic.
AI Description Generator
Use this to draft upload copy, keywords, and review-ready description structure.
Common issues
Keep support practical and specific.
Most public-tool questions are easier to diagnose with the tool name, page URL, input, and expected behavior.
The output does not match my video
Try a more specific topic and review every suggestion before publishing.
The tool page does not behave as expected
Email the page URL, browser, input used, and what you expected to happen.
I am looking for account or payment help
The public tools do not require an account or payment.
Support FAQ
Support questions for public tools.
Find help for the public pages and generators available on ividyo.com.
01Do I need an account for support?
No. The public tools do not require login. Support can be reached through the contact page or support email.
02Do I need payment support?
No payment is required to use the public tools.
03Where should I report a public tool issue?
Use the contact page or email support@ividyo.com with the tool name, page URL, input used, and a short description of the issue.
Contact path
Still need help from iVidyo?
Send your question, tool name, and expected result through the support email path.